Privacy Policy
How we collect, use, and protect your information
Effective Date:
Version: 1.0
1. Introduction and Scope
The Wildlife Rescue Center ("WRC," "we," "us," or "our") is committed to protecting the privacy and security of personal information collected through our Conservation & Rehabilitation Dashboard ("Dashboard" or "System"). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you access or use our dashboard system.
This policy applies to all users of the Dashboard, including licensed wildlife rehabilitators, veterinary professionals, authorized research personnel, DENR-approved staff members, and designated administrative users. By accessing the Dashboard, you consent to the data practices described in this policy.
2. Information We Collect
Personal Information You Provide
- • Account Information: Name, email address, organization, professional credentials, and contact details
- • Professional Details: Licenses, certifications, permits, and area of expertise
- • Communication Data: Messages, feedback, and support requests submitted through the system
Wildlife Data You Enter
- • Animal Records: Species information, health status, medical treatments, and rehabilitation progress
- • Location Data: Wildlife capture and release locations (protected for endangered species)
- • Incident Reports: Rescue circumstances, injury details, and treatment outcomes
Automatically Collected Information
- • Usage Data: Page views, feature usage, session duration, and navigation patterns
- • Device Information: IP address, browser type, operating system, and device identifiers
- • Log Data: Access timestamps, error reports, and system performance metrics
3. How We Use Your Information
Primary Purposes
- • Facilitate wildlife rescue and rehabilitation operations
- • Maintain accurate animal medical and care records
- • Enable coordination among authorized personnel
- • Generate compliance and conservation reports
- • Support research and data analysis initiatives
- • Provide system support and troubleshoot issues
Additional Uses
- • Send important system notifications and updates
- • Improve system functionality and user experience
- • Conduct security audits and vulnerability assessments
- • Comply with legal and regulatory requirements
- • Prevent fraudulent or unauthorized system access
4. Data Sharing and Disclosure
Authorized Sharing
We may share information with:
- • DENR and Government Agencies: For regulatory compliance and reporting requirements
- • Research Partners: Anonymized data for conservation studies (with proper agreements)
- • Service Providers: Third-party vendors who assist in system operations (under strict confidentiality)
- • Emergency Contacts: When required for wildlife emergency response
No Sale of Information
We do not sell, trade, rent, or otherwise disclose your personal information to third parties for their marketing or commercial purposes. Wildlife location data for endangered species is never shared publicly.
5. Data Security and Protection
Security Measures
Encrypted Storage
All data encrypted at rest using AES-256
Secure Transmission
TLS 1.3 encryption for all communications
Access Controls
Role-based permissions and audit trails
Regular Audits
Security assessments and vulnerability scans
Session Management
Authentication sessions are tied to the browser tab session. When you close the browser tab, you are automatically logged out. No persistent login tokens are stored, ensuring your account cannot be accessed without re-authentication.
6. Data Retention and Deletion
Retention Periods
Data Deletion Requests
You may request deletion of your personal information by contacting our Data Protection Officer. Note that wildlife conservation records may be retained as required by law and for ongoing conservation efforts.
7. Your Privacy Rights
Your Rights Under the Law
- • Right to Access: Request copies of your personal data
- • Right to Rectification: Correct inaccurate or incomplete data
- • Right to Erasure: Request deletion of your personal data
- • Right to Restrict Processing: Limit how we use your data
- • Right to Data Portability: Receive your data in a structured format
- • Right to Object: Object to data processing for certain purposes
Exercising Your Rights
To exercise any of these rights, please contact our Data Protection Officer:
📧 Email: dpo@wildliferescue-tagum.ph
📞 Phone: (084) 216-6302
📍 Address: So. Mandaapan, Brgy. New Balamban, Tagum City
🕒 Response Time: Within 30 days of request
8. International Data Transfers
The Dashboard is hosted on servers in the Philippines and may be accessed globally by authorized users. When data is transferred outside the Philippines, we implement appropriate safeguards to ensure it remains protected in accordance with this Privacy Policy and applicable data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173).
9. Children's Privacy
The Dashboard is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover that we have collected information from a child under 18, we will promptly delete it in accordance with applicable laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page and, for significant changes, we will notify you through the Dashboard system or via email. We encourage you to review this policy periodically.
📢 Your continued use of the Dashboard after any changes constitutes acceptance of the updated Privacy Policy.
11. Contact Us
Data Protection Officer
📧 Email: dpo@wildliferescue-tagum.ph
📞 Phone: (084) 216-6302
📍 Address: So. Mandaapan, Brgy. New Balamban
Tagum City, Davao del Norte 8100
General Inquiries
📧 Email: wrcpenroddn@gmail.com
📞 Emergency: 0935-196-6211 (24/7)
🕒 Office Hours: Mon-Fri, 8:00 AM - 5:00 PM